1. Introduction

At Safiri Royale Tours, we value the trust our clients place in us and are committed to protecting the privacy of all visitors and customers who interact with our services. This Privacy Policy explains how we collect, use, store, and protect personal information obtained through our website, booking platforms, and communications.

By using our website or booking our safari services, you agree to the practices described in this policy.

2. Information We Collect

Personal Information
We may collect personal details that you voluntarily provide when you make an inquiry, request a quote, book a safari, or communicate with us. The information collected may include:

• Full name
• Email address
• Phone number
• Residential or mailing address
• Payment details necessary to process bookings
• Passport information when required for travel arrangements
• Travel plans and safari preferences

This information is collected only when necessary to provide our services effectively.

2.2 Automatically Collected Information

When you browse our website, certain technical information may be collected automatically. This data does not directly identify you but helps us improve our services. Such information may include:

• Internet Protocol (IP) address
• Browser type and device information
• Pages visited on our website
• Date and duration of website visits
• The website or search engine that referred you to our site

3. How We Use Your Information

The information we collect is used to support the operation of our tourism services and improve customer experience. Specifically, we may use your information to:

• Process and manage safari bookings
• Communicate with you regarding your inquiries or reservations
• Provide travel-related information or updates
• Send promotional offers or newsletters if you have subscribed
• Improve the functionality and performance of our website
• Meet regulatory or legal obligations where required

4. Sharing of Information

Safiri Royale Tours does not sell, trade, or rent personal information to external parties. However, your information may be shared in limited circumstances, including:

• With trusted service providers such as hotels, transport operators, or park authorities involved in organizing your safari
• When required by law, regulation, or legal process
• When necessary to protect our legal rights or prevent fraudulent activity
• With third parties when you have provided explicit permission

All partners and service providers are expected to handle personal information responsibly and only for the purpose of delivering agreed services.

5. Protection of Your Information

We implement reasonable technical and organizational safeguards to protect personal information from unauthorized access, misuse, or disclosure. These measures include secure communication systems and controlled access to sensitive information.
While we strive to protect all information, no online system can guarantee absolute security.

6. Your Privacy Rights

You have certain rights regarding the personal information we hold about you. These may include the right to:

• Request access to your personal information
• Ask for correction of inaccurate or incomplete data
• Request deletion of your personal information when it is no longer necessary
• Withdraw consent for certain types of data processing
• Requests regarding your personal information can be made by contacting us directly.

7. Cookie Policy

Our website may use cookies and similar technologies to enhance user experience and understand how visitors interact with the site. A cookie is a small file that asks permission to be placed on your computer’s hard drive. If/Once you agree, the file is then added and the cookie helps to analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences. We may use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

We do not store sensitive personal information such as passwords or payment details in cookies. Cookies only store limited technical information necessary for website functionality.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

8. External Websites

Our website may include links to external websites operated by third parties. Safiri Royale Tours does not control these websites and is not responsible for their privacy practices. We recommend reviewing the privacy policies of any third-party sites you visit.

9. Updates to This Policy

This Privacy Policy may be updated occasionally to reflect changes in our operations, technology, or legal requirements. When updates occur, the revised version will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions regarding this Privacy Policy or how we handle personal data, please contact us:
Company Name: Safiri Royale
Address: P.O.Box 10516,Njiro, Arusha, Tanzania
Phone / WhatsApp: +255 767 696 125/+255 790 677 033
Email: info@safiriroyale.com